Policies

Coverage

Teams must obtain and provide proof of insurance prior to their first game played. It is the team's responsibility to secure insurance that meets the required standards.

Compliance

Teams that do not provide proof of compliant insurance coverage will not be allowed to participate in events. No exceptions will be made, and no refunds will be issued for missed games or events.

Claims Process

In the event of an injury, eligible individuals must follow the claims process outlined by their insurance provider — which may include submitting medical documentation, completing claim forms, and meeting any additional requirements specified by the provider. Once a claim is submitted, the insurance provider will contact us for any necessary information.

Coverage Limitations

Insurance coverage may have limitations, deductibles, and exclusions specific to the policy obtained by your team. All participants are encouraged to review their policy details to fully understand their coverage.

Insurance F.A.Q.

Can we purchase insurance through 24 Sports? Yes — we offer coverage for our teams. [Sign-up form link goes here — need the form built before this goes live]

Policy Details — General Liability Coverage

Requesting a Grade Exception

Grade exceptions must be communicated to 24 Sports prior to the first game of the weekend, including a copy of the report card and birth certificate. Email: info@play24sports.com. No other form of communication will be considered.

Proof of Age

24 Sports staff may request proof of age at any time during the tournament. Parents are expected to provide a birth certificate and school record as proof of age. The most reliable form of identity verification is the child's online school record; if unavailable, 24 Sports staff will use their best judgment to determine age eligibility.

Age Protest Policy

• Timing of Protests: Must be initiated by the end of the first completed inning of a game. Protests raised after the first inning will not be considered.
• Ineligibility Consequences: A player found ineligible due to age must be immediately removed from the game and will not be allowed to participate in the remainder of the tournament. The head coach will also be ejected from the game.
• Grade Exception Misuse: If a grade exception is determined to have been used as a disguise for an age policy violation — the player must sit out for the remainder of the tournament, and the head coach will be ejected from the current game and restricted to the dugout for the remainder of the tournament.
• Team Continuation: Despite the ineligible player and ejected head coach, the team may continue playing in the tournament with the remaining eligible players and a designated coach.

Refunds

Once payment has been made, refunds will not be issued. Tournament credits are provided toward future events. For any approved refunds under unique circumstances, a $50 admin fee will be deducted (excluding online transaction fees).

Cancellations

Teams that cancel 7 or more days before the event start date receive a transferable tournament credit. Cancellations made after that timeframe are not eligible for credit. Teams that forfeit after games have started will not receive a refund or transferable credit.

Weather

Safety is our top priority, especially for outdoor sports. We work closely with field staff and 24 Sports advisors to make informed decisions in the best interest of keeping kids safe. In the event of unfavorable weather, we may delay the start of games and assess field conditions; if weather persists after a delay, we will reschedule or cancel.

Lightning Policy

Based on guidelines from NFHS, NCAA, and the National Weather Service:

• Lightning activity is monitored using Perry Weather Technology or a similar application.
• If lightning is detected within a 10-mile radius, gameplay is suspended for 30 minutes from the last strike.
• The 30-minute countdown restarts with each subsequent strike within the 10-mile radius.
• Coaches, players, and spectators must seek shelter in their vehicles during delays.
• Gameplay resumes once 30 minutes have passed since the last strike within the radius.
• If delays extend beyond 2 hours, 24 Sports Management will make a schedule decision. Head coaches are the initial point of contact for timely updates.

Shortening Game Duration

In cases of inclement weather or unforeseen circumstances, game durations may be shortened to avoid games ending after 11:00 p.m. — in the best interest of players and staff, and in accordance with our contracts with the municipalities where events are run.

When shortening games, priority is given to letting the home team take their final at-bat whenever possible. If a drop-dead time is needed, the final score is determined based on the last completed inning.

1. Data Privacy

24 Sports values and respects your privacy. We collect personal information such as names, email addresses, phone numbers, and emergency contact details solely to operate and manage our Services.

By participating, you consent to the collection, use, and storage of your personal information for administrative purposes, safety protocols, event management, communication, and marketing purposes in accordance with applicable laws.

We do not sell your personal data to third parties. We may share your information with trusted service providers who help us operate events or manage communications, under strict confidentiality agreements.

2. Use of Photos, Video, and Likeness

By participating in any 24 Sports event or program, you grant 24 Sports and its partners the unrestricted, worldwide, royalty-free, perpetual right to:

• Photograph, video record, or otherwise capture your image, voice, and/or performance ("Media").
• Use, reproduce, modify, publish, distribute, display, and otherwise use this Media in all forms of media now known or later developed (print, internet, television, radio, digital, and social media) for promotional, marketing, educational, and commercial purposes.
• Edit, composite, or alter the Media without restriction and without your inspection or approval.

You waive any rights of compensation or ownership regarding such uses and release 24 Sports from any claims, demands, or liability arising out of or in connection with the use of your image, voice, or likeness.

3. Social Media, Promotional Use, and Content Sharing

You acknowledge and agree that:

• 24 Sports may tag, repost, and share content related to your participation — photos, videos, quotes, achievements — on our official social media accounts and marketing channels.
• Any content you publicly post at or about a 24 Sports event may be used by 24 Sports for promotional purposes without additional consent or compensation.
• You will not post, distribute, or share content that misrepresents, defames, harasses, or otherwise harms the reputation of 24 Sports, its staff, participants, or partners.

If you wish to request removal of specific images or posts featuring you or your child, contact info@play24sports.com and we will evaluate the request in accordance with our internal guidelines.

4. Participant Representations and Conduct

By participating, you represent that:

• You have the legal authority (or parental/guardian consent, if a minor) to agree to these Terms.
• You agree to conduct yourself (and ensure your child conducts themselves) in a respectful and sportsmanlike manner.
• You understand that participation in sports activities involves inherent risks, and you voluntarily assume all such risks.

24 Sports reserves the right to remove or ban participants from events, programs, or platforms without refund if behavior is deemed unsafe, disruptive, or in violation of these Terms.

5. Limitation of Liability

To the fullest extent permitted by law, 24 Sports, its affiliates, staff, volunteers, and partners shall not be liable for any injury, loss, claim, damage, or any incidental or consequential damages arising out of or connected with your participation in our Services or the use of your likeness or personal data as described above. Participation is at your own risk.

6. Changes to Terms

24 Sports reserves the right to update or modify these Terms at any time without prior notice. Changes are effective upon posting on our website or event registration forms. Continued participation after changes constitutes acceptance of the updated Terms.

7. Contact Information

For questions regarding these Terms and Conditions, or to make a request regarding your personal data or media usage:

By participating in any 24 Sports event or Service, you acknowledge that you have read, understood, and agree to these Terms and Conditions.